Welcome to the BIMTech Tools support page. We are here to help you with questions and issues related to using our add-ons. If you have any inquiries or have encountered non-functional features, let us know. You can also check to the right, where you will find answers to previously solved problems. Thank you for your trust in our products.
c:\Program Files\Graphisoft\Archicad 26\Add-Ons
c:\Program Files\Graphisoft\Archicad 26\Doplnky Archicadu
c:\Program Files\Graphisoft\Archicad 26\Add-Ons\BIMTech Tools
c:\Program Files\Graphisoft\Archicad 26\Doplnky Archicadu\BIMTech\Tools
c:\Program Files\Graphisoft\Archicad 26\Add-Ons
c:\Program Files\Graphisoft\Archicad 26\Doplnky Archicadu
c:\Program Files\Graphisoft\Archicad 26\Add-Ons\BIMTech Tools
c:\Program Files\Graphisoft\Archicad 26\Doplnky Archicadu\BIMTech\Tools
If you are unable to connect to the internet, follow these steps:
You can open the proxy server settings by clicking the Settings icon on the right side of the BIMTech Tools toolbar, or it will automatically appear if the internet connection fails.
In the Network Proxy Settings window, choose the Proxy Type:
Please update BIMTech Tools to the latest version, check the internet connection, proxy server settings if used. New version is available here https://bimtech.cz/en/bimtech-tools-for-architects/
If the selected surface textures are not displaying in Allplan, try refreshing the display manually. Follow these steps:
This should refresh and correctly display the selected surface textures.
This issue may occur on older graphics cards, such as the AMD Radeon HD series, due to limited support for their drivers. Follow the steps below for possible solutions.
Switch to integrated graphics: If your computer has integrated graphics (such as Intel HD Graphics), you can switch to it.
Replace the graphics card: If you do not have integrated graphics or its performance is insufficient, consider replacing the dedicated graphics card.
If none of the options help, please feel free to contact us at support@bimtech.cz .
Please update to the latest version https://bimtech.cz/en/bimtech-tools-for-architects
Install the plugin as if for Archicad 24. Archicad SE versions correspond to Archicad versions three levels higher, so SE 21 is equivalent to Archicad 24. Ensure you manually enter the correct installation path.
BIMTech Tools are not compatible with AutoCAD LT. To use BIMTech Tools, you will need the full version of AutoCAD or one of its specialized versions. For a comparison of AutoCAD versions and their features, visit this page.
BIMTech Tools are not compatible with AutoCAD LT. To use BIMTech Tools, you will need the full version of AutoCAD or one of its specialized versions. For a comparison of AutoCAD versions and their features, visit this page.
Update to the latest version, which loads current data. In the Czech Republic, for exaple, this data is updated by source servers once a month. If boundaries still do not match, select a different drawing source in the layers and reinsert the map excerpt.
Since we do not distribute BIMTech Tools through the Apple Store, you need to allow the option to open the installer from an "unidentified developer" during installation. To enable this option, follow these steps:
More information can be found here .
From macOS Catalina onwards, the rules for opening files have been tightened. More information can be found here .
To install BIMTech tools, follow these steps:
BTADASTRE
.If BIMTech tools are not working, check the following:
BTCADASTRE
.We recommend downloading and installing the latest version of BIMTech Tools. If the problem persists, try clearing the cache by deleting the contents of the folder c:\ProgramData\BIMTech\ArchiCAD\[User]
. If needed, contact technical support.
If you want to change your login email address, please send us a request from your original email address to support@bimtech.cz.
Problem: In Revit 2021 and older versions, the terrain texture appears mirrored from below and is rotated.
Solution: Unfortunately, there is nothing that can be done directly in Revit to fix this issue. The only option is to adjust the texture in an external editor. Follow these steps:
Do you have a professional account with hotline support? Call us from phone number filled in your customer account and ask us in real time.